Welcome to the brand new Trimcraft site, a one-stop shop for all your favourite craft brands

When will my UK delivery arrive?

We endeavour to deliver all Mainland UK* orders placed within 3-5 working days of order. Delivery times are ultimately the responsibility of the couriers and Trimcraft take no responsibility for any delayed orders.

How long will an EU or an International order take to arrive?

EU orders often take up to 5 working days and international orders can between 5 and 10 working days.

What are the delivery rates?

The minimum order is £100 exclusive of VAT. Mainland UK* delivery is charged at £10 for all orders placed under a total of £200 (ex VAT). 

Delivery is free of charge on orders over the value of £200 exclusive of VAT, Mainland UK* 

*Mainland UK does not include - Scottish Highlands & Islands, Northern Ireland, Eire, Isle of Man & Channel Islands which may take longer than the standard 3-5 working days and will incur a standard delivery charge of £13.50 per order. 

Delivery rates (European / International deliveries) 

Delivery rates depend on 3 factors; the weight of the orders, the volumetric size of the goods ordered and the location to which the order is being delivered. 

 

How do I register for a trade account

Fill out our registration form (here), providing all of the information requested. It should only take a minute to complete.

What's required to register?

Trimcraft Direct is a strictly trade only company. We do not supply directly to consumers. You must be a valid business in order to register for a trade account and to view prices.

What happens once i've filled out the form?

Once you've filled out the registration form, it will be submitted to our accounts department who will review your application and inform you of their decision via e-mail within 2 business days. Please ensure that you provide a valid telephone number and e-mail address so we can get in touch with you if we need more information. If you are accepted for an account we will e-mail you an account number which you will need in order to login.

Still need help?

You can always contact us for help with registering for a trade account.  

Call: (+44) 01159 885 820 

 
Email: [email protected]

Do you support FSC?

All First Edition Paper Pads, Selected papers, Deco Maché and decoupage products from Trimcraft brands are FSC certified and show our commitment to using paper from responsible sources (FSC C119211). 

What Debit/ Credit Card do you take? 
  • Visa 

  • Visa Electron 

  • MasterCard 

  • Switch 

  • Solo 

What is your Angel Policy?

We're pleased that individuals wish to create personal craftwork projects using our products and designs. There are a few conditions involved however... 

At Trimcraft we use both own branded designs created by our dedicated in house team of designers, freelancers, as well as licensed material and Artworks from Third Parties. All of these materials which we supply are protected by Copyright. Copyrighted products, designs and images are subject to protection by international copyright laws. This means that they cannot be copied, duplicated, altered or reproduced by any means including, without limitation, photocopying, computer scanning, printing, using overhead or opaque projectors, or posted on the Internet. 

In order to protect these rights granted by the law, each hand crafted item that is created for the purpose of sale, must be made by hand, personalised and be unique in nature by the seller and may not be reproduced, copied electronically / digitally or mechanically, or be mass produced using employed labour or workers for hire or by any other means including graphic, digital, electronic, mechanical or photocopying. The seller must make it clear that the items are handmade or personally created by the seller and not a product of the company. 

The licensed brands we work with, may not be used for the purpose of creating logos, clip art and digital art work for sale, blog and trade banners, marketing material and advertising. 

We do restrict the maximum number of craftwork projects to a total of 500 per year, for the purpose of sale for profit – subject to the following: 

With SANTORO and BELLE & BOO - any handmade or digitally created projects may NOT be sold at any permanent retail locations, NOR may they be sold via any online retail destinations for instance on Ebay, Etsy or such like. SANTORO and BELLE & BOO products may be sold (as per the capped allowance specified in this Angel Policy) via Craft Fairs or for charitable purposes (provided they are not sold via the above retail channels). 

You may not under any circumstances print and sell individual papers or decoupage images, nor may you copy or sell the CD-ROM. 

Digital files of any kind containing Trimcraft images may not be sold under any condition. 

We are happy for dies cuts from our Dovecraft & First Edition dies to be sold however credit for the copyright of the design must be made to the brand i.e Die cut shape from the First Edition Kitchen Die Set.  

We do however realise that a number of individuals create personalised craftwork projects for the purpose of charity and charitable giving. Trimcraft does not place any restriction on the number of projects made for this purpose provided that: there is no claim that the cards were created or endorsed by the Third Party Rights holder in any way; nor that there is any breach in copyright,. 

Third Party guidelines which includes all licensed Artwork used under license by Trimcraft, comes under stricter rules. Under no circumstances may an item be mass produced, sold on auction sites, have its artwork altered, copied or reproduced in any way. No logos belonging to third parties may be applied onto any project, or item under copyright and trade mark ruling nor may it be used to promote or imply endorsement by affiliation. 

Under no circumstances may any item, design or product, produced by Trimcraft, be used in a manner which may be considered harmful to the company or brand, or bring the licence and any third party into disrepute. Projects are to be sold as outlined in this Angel Policy. 

Logos belonging to brand owners (under license to Trimcraft) or any copyright or trade mark belonging to them may not be used or applied to any item. 

These guidelines may be amended from time to time in order to protect our or any third parties rights and copyright. Please always check with us if you are unsure of your rights. 

For more information please contact Trimcraft on [email protected] 

 

 

Welcome to the new Trimcraft Direct website

Important message for existing account holders only

Welcome to your brand new trade website, before you can start using all the shiny new features, we just need you to update your account password, click the button below to get started.

Change my password

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